Shipping
UK
From Shropshire to the rest of the UK
FREE P&P
I will post to you as soon as possible via Royal Mail/ Parcel Force 24- 48 hr Express. Orders usually reach you within a week. If stocks are low for cards or prints and I need to order via the printer, there might occasionally be a wait of 1-3 weeks . There should be a warning that stocks are low when you order. Please email me if you have a concern, need something urgently and I might be able to expedite!
International
Due to the cost of shipping, a non-mounted Giclée Print sent via a strong cardboard tube is probably the best option for overseas post, when purchasing a print.
I am sorry that there are additional fees to consider post BREXIT, delivering to the EU. Additional VAT/ customs fees are your responsibility when receiving your item, in addition to the shipping fee.
PLEASE NOTE: Orders placed from outside the UK may be subject to import and VAT fees at the border of your country. These fees are the responsibility of you, the customer and will be collected via the postal provider in your country. These fees are not included in the shipping fee that you pay via my website.
International orders can take 1-3 weeks from dispatch to arrive but this may vary due to customs/border delays or any other delays within your country. Please note that it is not my responsibility for any customs fees that may occur in your country.
Giclée Prints are sent via Parcel Force Priority Tracked but I cannot accept responsibility for delays due to postal strikes or circumstances beyond my control such as custom delays; I suggest giving an order up to 30 days to arrive before letting me know there has been a problem with delivery.
Returns
Returns UK and International:
I hope that you will be really happy with your purchase but if not please be reassured that you can return your order within 14 days, safely packaged in its original condition and receive a complete refund. If your item is damaged on delivery, please contact me by email in the first instance.